LEGAL REFERENCE

Your Privacy Matters to Us

We built alien55 around your account security and data protection. Every transaction through DANA, OVO, GoPay and QRIS is encrypted. Your lobby access, game history and payment details...

Data EncryptedQRIS SecureAccount ProtectedPayment PrivateIndonesia Compliant
See the Lobby Read FAQ
alien55 Your Privacy Matters to Us

How We Handle Your Information

alien55 collects account details, payment information and gameplay data to deliver your lobby experience. We use encryption for all DANA, OVO, GoPay and QRIS transactions. Your data is stored on secure servers in supported regions where local law permits. We do not sell your information to third parties. Payment processors handle transaction details under their own privacy terms. You can request data

access or deletion by contacting our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? Reach Out

Email Support Send privacy concerns to our data protection team...
Live Chat Chat with our support agents during lobby hours...
Account Settings Manage your privacy preferences directly in your account...
TRUST MARKERS

Privacy Standards We Follow

Encryption Standard

All data transfers use TLS 1.2 or higher. Your DANA, OVO, GoPay and QRIS payments are protected by industry-standard encryption...

Data Retention

We keep account records for the duration of your membership plus 7 years for compliance. Transaction logs are archived securely...

Third-Party Access

Payment processors and hosting providers access only the data they need. We audit all third-party agreements annually to ensure your...

Breach Response

If a security incident occurs, we notify affected users within 72 hours. Our incident team works with local authorities where...

Cookie Policy

We use cookies to remember your lobby preferences and login state. You can disable non-essential cookies in your browser settings...

GDPR & Local Law

We comply with data protection laws in supported regions. You have the right to access, correct or delete your personal...

Privacy Across Our Platform

Live Casino Tables
Your table history and chat messages are encrypted. We do not share gameplay data with other players or third-party analytics firms.
Slot Lobbies
Spin history is stored privately on your account. Game providers see only aggregate play data, never your personal details or payment info.
Sportsbook Markets
Your betting slips and odds selections remain confidential. We do not sell your sports preferences to marketing partners or data brokers.
DANA & OVO Payments
Payment processors handle wallet credentials. We store only transaction IDs and amounts, never your full payment account numbers.
GoPay & QRIS Transfers
QRIS and GoPay transactions are routed through encrypted channels. Your bank details are never stored on our servers.
Account Login
Two-factor authentication is available to secure your account. Login attempts are logged and monitored for suspicious activity.
Email & SMS
We send account alerts and promo updates only to addresses you provide. You can unsubscribe from marketing emails in your account settings.
AT A GLANCE

What Defines Our Privacy Approach

01
Transparent Practices We explain exactly what data we collect and why. This privacy policy is updated whenever our practices change, and we notify you of major updates.
02
User Control You decide what information we store. Download your data, request corrections or ask us to delete your account and all associated records.
03
Secure Infrastructure Our servers are hosted in data centres with 24/7 monitoring. We conduct annual security audits and penetration tests to find and fix vulnerabilities.
04
Payment Safety DANA, OVO, GoPay and QRIS transactions bypass our servers entirely. Payment processors handle credentials; we see only confirmation codes.
05
Compliance Team Our legal and compliance staff monitor changes in Indonesia's data protection laws. We update our practices to stay ahead of regulatory requirements.
06
Incident Response If a breach occurs, our team activates a response plan within minutes. We notify users, preserve evidence and work with authorities as required.

Privacy Policy Questions

Payment processors handle your wallet credentials directly. We never store your full payment details. All transactions are encrypted end-to-end. You can review transaction history in your account anytime.

Yes. Go to Account Settings, select Privacy, and click Export Data. We'll compile your account info, transaction history and gameplay records into a file within 7 days.

We delete your account data within 30 days of closure. Transaction records are archived for 7 years for compliance. You can request immediate deletion by contacting support.

Game providers see only aggregate play data, never your personal details. Your name, email and payment info stay private. We sign strict data-sharing agreements with all partners.

We review our policy quarterly and update it when our practices change. Major updates are announced via email. You can view the change history in your account settings.

Contact our support team immediately via email or live chat. We'll investigate within 24 hours. If your data was compromised, we'll notify you and guide you through next steps.

No. Your game history, betting slips and table activity are private. Other players see only your username in live chat. You can disable chat anytime in your settings.